21 November, 2008

Flight Center NZ 'getting to know their Product.'

A group of Retail Travel Agents were in the country last week with the hopes of getting to know their 'Samoa' product better.

Travel Agents from Flight Centre New Zealand (NZ) carried out a four day 'Samoa Educational' familiarization exercise on island from Wednesday 12th- Sunday 16th November 2008, as an integral part of the Samoa Tourism Authority's (STA) on-going product and destination awareness program.

The main objective of this exercise was to fully educate overseas Retail Agents on the local factors they are currently selling. This arrangement was to ensure that those promoting Samoa are trained to become specialists on what Samoa has to offer, so that they can effectively promote Samoa as a great holiday destination.

A significant portion of their schedule included onsite inspections of some of the local hotel properties. Some of the hotels that the team visited were: in Upolu: Aggie Grey's Hotel & Bungalows, Aggie Grey's Beach Resort & Spa, Le Vasa Resort, Samoana Resort, Coconuts Beach Resort & Spa, Sinalei Reef Resort & Spa, Seabreeze Resort, Samoan Outrigger Hotel; and in Savaii- Siufaga Beach Resort & Spa, Le Lagoto Beach Resort & Spa, Savaii Lagoon Resort, Stevensons @ Manase, and Tanu Beach Fales.

Flight Center NZ is one of Samoa's key retail travel agents in New Zealand and regularly sends groups to Samoa for these practical expeditions.

Flight Centre New Zealand encourages these types of exchanges because they support ongoing learning and every consultant has the option to continue their travels through regular educational trips so that they can extend their knowledge about all the destinations so that they can better assist their clients when travelling to. (www.flightcentre.co.nz)

A seven person delegation made up of consultants and managers of major Flight Centre outlets around Auckland participated in this particular circuit.

A major part of the exercise was made possible through a collaborative effort between the hotel and airline industry which assisted with accommodation (Aggie Grey's Beach Resort & Spa and Aggie Grey's Hotel & Bungalows, Tanu Beach Fales, Coconuts Beach Resort & Spa); meals (Le Lagoto Beach Resort & Spa, Seabreeze Resort, Aggies); and flights (Air New Zealand).

The group returned to New Zealand on Sunday 16th November 2008